FAQs

Are your products safe for skin?
Yes. All Luma & Bloom formulas are made to international standards and are gentle enough for daily use.

What makes your fragrances different?
Our scents are inspired by high-end designer perfumes, so every wash leaves a refined, long-lasting fragrance.

Do you offer cash on delivery?
Yes, cash on delivery is available all over Pakistan.

How long does delivery take?
1–2 days in Karachi and 3–5 days across the rest of Pakistan.

Can I return or exchange a product?
Yes, within 5 days of delivery if the product is unused and sealed. See our Return & Exchange Policy for details.

Do you have refills?
Yes. Our refill cans let you top up your favourite fragrance and reduce plastic waste.

How can I contact you?
WhatsApp or call +92 312 8888840, or email info@lumaandbloom.net.